Resource Library

The Louisiana Primary Care Association is dedicated to supporting Community Health Centers and the populations they serve. Providing our members with the latest healthcare information and educational materials is at the top of LPCA's priorities.  LPCA's Library is a venue to access tools and resources that can be used as a guide when locating information for research purposes.

2018 Compensation & Benefits Survey 

LPCA’s Compensation & Benefits Survey is now available for download on our website.

The purpose of this tool is to collect and disseminate more specific and relevant data to FQHCs in Louisiana.  Participation in this effort is voluntary but it is our hope that our health centers see the value in having this data available for hiring providers and other staff, conducting performance reviews, assembling compensation packages and other critical workforce functions that national surveys do not provide. All surveys should be completed electronically and emailed to Amy Pruim by COB Monday, April 30, 2018.  For any questions or help completing the survey please contact Amy Pruim ( or Yvette Merritt (  

LPCA Training & Technical Assistance (T/TA) Request 

Training and Technical assistance to our health center partners is integral to the mission of the LPCA. In an effort to better support our health centers, LPCA has implemented new process for T/TA requests. Health centers and/or community partners interested in T/TA will be asked to complete a short T/TA request form prior to scheduling any event.

Click here to access our T/TA Form.

For more information please contact Yvette Merritt (     

Lean About Becoming a Well Spot from Well-AheadWell Ahead

The LPCA is in partnership with the LDH - Bureau of Chronic Disease Prevention and
Health Promotion and would like to call your attention to the information below.

Well-Ahead Louisiana promotes and recognizes healthy choices in the spaces and places where we live, work, learn and play.  Healthcare providers play a unique role in the health and wellness of Louisiana residents – from patients, to employees, to your local community. Check out how you can partner with us to move Louisiana’s health forward.  

New! Become a Healthcare Facility WellSpot. Our team works with hospitals, schools, restaurants and more, assisting them in meeting wellness benchmarks.  This can mean going tobacco-free, becoming breastfeeding friendly, or participating in team-based care. Organizations that implement these small changes are designated as official WellSpots by the Louisiana Department of Health. 
Click here to learn how your healthcare facility can become a WellSpot! 

Are you already designated as a Worksite WellSpot? Email us at to learn how you can achieve additional benchmarks to be designated as a Healthcare Facility WellSpot! 

Become a Member of Our Provider Education Network.  Learn about evidence-based health system quality improvement processes and team-based care in our regular webinars.  Help us ensure access to high-quality clinical care in your community! Become a member here. 

Sign Up to Receive Our E-Newsletter! Stay connected with us. Our quarterly newsletter, Geaux Healthy, shares opportunities for partnership and valuable health resources.
Click here to subscribe now!

Information Regarding Federal Tort Claims Act (FTCA)

The Federally Supported Health Centers Assistance Act of 1992 and 1995 granted medical malpractice liability protection through the Federal Tort Claims Act (FTCA) to HRSA-supported health centers. Under the Act, health centers are considered Federal employees and are immune from lawsuits, with the Federal government acting as their primary insurer.

For specific information about the FTCA and to address your specific questions, please refer to the following resources:

HRSA's Bureau of Primary Health Care Help Desk:  1-877-974-2742
Contact the Bureau of Primary Health Care via their
online contact form.

Chronic Care Management

The Federal Office of Rural Health Policy at the Health Resources and Service Administration is partnering with the Centers for Medicare & Medicaid Services (CMS) on the Connected Care initiative to improve chronic care management and provide resources to help you learn more about new ways to support your practice. Chronic care management services are a critical component of primary care. CMS established separate payment to increase payment for the additional time and resources you spend to manage the care of patients with two or more serious chronic conditions outside of the usual face-to-face encounters. The codes help pay for the between-appointment help your Medicare and dual eligible (Medicare and Medicaid) patients with multiple chronic conditions need to stay on track with their treatment plans and overall health. Rural Health Clinics and Federally Qualified Health Centers may currently use CPT code 99490 for 20 minutes or more of care coordination. Please note that new billing codes for provision of chronic care management and behavior health integration are being finalized for 2018. 

Download the Connected Care Health Care Professional Toolkit to find information about eligibility, resources about service requirements and how to bill, a video featuring a health care professional talking about her experience, patient education video, postcards, and posters, and other resources to help you build an effective program in your practice. You can also order printed resources for your waiting room or download by visiting Materials are available in English and Spanish. 

To learn more about chronic care management under FQHCs and RHCs, see our
FAQs and Fact Sheet. Some updates have been made in 2017, reflected in Changes to Chronic Care Management Services for 2017 Fact Sheet, related to the allowance of oral informed consent, changes to reduce the administrative burden associated with providing CCM services, and the 2017 payment rate paid under the Physician Fee Schedule (PFS) for CPT code 99490. 

Connect Care Site
Health Care Professional Postcard
Health Care Pofessional Toolkit
Keynote Speaker Bio
Caroline Stegeman
Stacie Jenkins
Glenn Eiserloh
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